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Torsdag, 28 Mars 2024
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Saidac Communication - Rådgivning, föreläsning och workshop om varumärke

Företagskultur & värdegrund – när den är som bäst

När du läser Johnson & Johnsons credo slås du förmodligen av de humanistiska och aktuella tankarna. Ändå skrevs detta redan 1943, och är grunden för affärs- och företagskulturen än idag. 
”Our Credo”
skrevs av Robert Wood Johnson, styrelseordförande mellan 1932 och 1963. Lägg också märke hans prioritering. Han börjar med det viktigaste; kunderna och patienterna, medarbetarna och det sociala ansvaret. Och att värna och skydda naturens resurser, redan 1943. Sist kommer aktieägarna.
Kanske något att tänka på för de svenska börsbolag som istället har aktieägarna på första raden.
Johnson & Johnson som grundades 1886 har genom åren fått en rad utmärkelser för sitt ansvarstagande. Allt finns i "Our Credo"- ett manifest när det är som bäst.

OUR CREDO
We
believe our first responsibility is to the doctors, nurses and patients,
to mothers and fathers and all others who use our products and services.
In meeting their needs everything we do must be of high quality.
We must constantly strive to reduce our costs in order to maintain reasonable prices. Customers' orders must be serviced promptly and accurately. Our suppliers and distributors must have an opportunity to make a fair profit.

We are responsible to our employees, the men and women who work with us throughout the world.
Everyone must be considered as an individual.
We must respect their dignity and recognize their merit.
They must have a sense of security in their jobs.
Compensation must be fair and adequate, and working conditions clean, orderly and safe. We must be mindful of ways to help our employees fulfill their family responsibilities. Employees must feel free to make suggestions and complaints. There must be equal opportunity for employment, development and advancement for those qualified.

We must provide competent management, and their actions must be just and ethical. We are responsible to the communities in which we live and work and to the world community as well.
We must be good citizens – support good works and charities and bear our fair share of taxes.
We must encourage civic improvements and better health and education.
We must maintain in good order, the property we are privileged to use, protecting the environment and natural resources.
Our final responsibility is to our stockholders. Business must make a sound profit.
We must experiment with new ideas. Research must be carried on, innovative programs developed and mistakes paid for.
New equipment must be purchased, new facilities provided and new products launched.
Reserves must be created to provide for adverse times. When we operate according to these principles, the stockholders should realize a fair return.


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